A member of the Willow Alexander Gardens team removing excess grass around a stone tile in a garden

A Willow Alexander Gardens team member using a leaf blower in a garden

Garden Restoration team working in a Garden

A member of the Willow Alexander Gardens team mowing the lawn

The Willow Alexander Garden maintenance team tending to a garden for a job

Garden Tidies
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REUSE, RECYCLE AND RESTORE.

If you’re garden has run away with itself recently and you’re in need of a team of expert gardeners to get it back into shape – Willow Alexander Gardens’ garden tidy service is for you. Our team will arrive in uniform with all the battery-operated tools needed to complete the job. From weeding, lawn mowing and hedge trimming to licensed green waste clearance we can bring your piece of earth back to life!

You can call us or book and manage your garden tidy online.

Following your garden tidy and clearance, if your waste can be REUSED, RECYCLED OR RESTORED then it will be, as this service is designed to revitalise your outside space while creating the least impact on the environment.

It will allow you to maximise what you already have without incurring the potentially hefty price tag of a total garden redesign, and can be a great future investment.

If you decide to go down this route, our team will work with you to understand how you can use your space better, and help to bring it back to its former glory.

Willow Alexander Gardens

4.8

review us on

A Shaikh

20:35 22 May 24

Summary:My advice is to proceed with caution. Expensive, a lot of talk, sadly not back up with a lot of substance. Hit and miss gardeners. Poor customer service, little acknowledgement or empathy when customers are unhappy with service.Here’s a more detailed review below:Booking:- We were impressed by initial consultation with Alex, who appeared to have a lot of knowledge and ideas. However, it went downhill from there….- Strangely we were quoted different prices for a day job, was first quoted £770 for a 3 person team, and then over £1000 and when questioned, why the difference - I was told the quote was from a while ago, although the two quotes were 1 week apart. Maybe there was some logic to the calculations but the numbers appeared to be plucked from thin air with random “discounts applied”.In the end, we agreed to go with a 2-person team for £770 for the day, although it was more expensive than other companies inquired into, we thought they’d be able to deliver based on Alex’s initial consultation and hoping the other gardeners would have similar knowledge. Oh how we were wrong - they have a big team but it really depends on who they send on the day.On the day:- One of the gardeners was great, however the other gardener, who they’ve now shared was a trainee gardener, appeared uninterested and stood around, not doing much the majority of the day. He shared he hated his job, suffering from hay fever and wasn’t motivated to actually do any work and at times, was seen just sitting in the car on his phone.As a result, this impacted what was achieved on the day. However Willow Alexander are unable to acknowledge this, instead deflect to write about how the priorities changed in the day. All we had done was switch the order of task 3 and 4 around, regardless the team said they wouldn’t get around to doing those tasks anyways, so it made no difference.At the start of the day, we were assured by the team lead that the first two tasks on priority list “would definitely be done”. However, this was not the case. Only half of the first and second task was done.Handling of the complaint/customer service:What’s disappointing is Willow Alexander are not able to acknowledge this, and insist we are “happy” with the results. We most certainly are not and furthermore deflectI’ve waited a few weeks to write this review to give Willow Alexander the opportunity to address the complaint. However, since making the complaint we haven’t been able to speak to anyone directly and have been waiting weeks for management to give us a call, despite multiple chase ups.We’ve asked for partial refund, given we paid £770 for effectively a 1 person team, instead of 2 and all that was offered via email is 15% discount for a future service, however rest assured, we won’t be using them again.Overall, the results were nothing special, expensive and overall service was disappointing.

Robert Gschiel

15:45 10 May 24

alasdair

18:02 02 May 24

reliable, knowledgeable and friendly

Angel Mawlabaux

13:36 11 Mar 24

Excellent service, did a fantastic job, I'm very happy!

Sian Kennell

16:13 08 Mar 24

What a great service all round I received from the team at Willow Alexander. Dean & Harry were brilliant. Very friendly, polite and professional. Leaving me with a great new fence panel and post and no mess at all. Would thoroughly recommend Willow Alexander and won’t hesitate to use them in the future.

Thomas Hill

08:11 07 Feb 24

Excellent from start to finish. Communications were great, the quote was fair and they stuck to it, the guys who did the work were friendly, totally competent, quick but not rushed - and the quality of the work was perfect. It was a small job but a bit awkward and they nailed it. Thank you!!

Jason Ryder

09:26 05 Jan 24

Barbara Desborough

22:32 04 Dec 23

Brilliant gardeners . Have some lovely comments from friends . We would struggle to keep the garden looking this good without them . They made a huge difference in a relatively short time for our wedding anniversary .

Raniaa Khan

16:37 15 Nov 23

Thank you for the fantastic service today the team was brilliant we are so impressed with how quickly and neatly everything was done!

adeleke adeogun

22:42 10 Nov 23

The team arrived on time and did perfect job, I will surely recommend.

SO, WHAT’S INVOLVED?

A member of the Willow Alexander Gardens team using their hedge trimmer to shape up a hedge

Beautiful restored gardens gallery image - 1

A Willow Alexander Gardens team member trimming a garden

Think of it as a full facelift for your garden.

We revitalise and revamp every aspect of your outdoor space. Depending on the size of your garden and the work involved, this is a project that can take between 2-6 days – although it can take longer.

From first site inspection to the big day, our office team will walk you through the steps and give you a breakdown of materials and costs involved.

Book now

A modern patio with outdoor furniture surrounded by climbing plants

Specialist build

Garden build

We have a specialist in-house team of hard landscapers that bring our designs to life who also offer an array of specialist independent services.

Small section of a Garden Design illustration

My planting plans

Our bespoke planting plan service to aid you in installing you own planting scheme.

Modern paved garden with strategically placed plants in raised borders

My garden designer

Garden stylist

Need some inspiration for your garden? Our team is on hand to deliver full garden design concept plans.

A colourful Vertical Garden full of purple and white plants

Plant box vertical garden installation

Growing revolution

We are delighted to be partners with Plant Box to deliver the very best in sustainable vertical wall gardens.

Is there a Willow Alexander gardener near me?

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Two of the Willow Alexander Gardens standing infront of a Willow Alexander Gardens service van

Meet the team

We are always on the lookout for new talent to join us on our mission to create a Greener Planet.

Solar Panels absorbing energy from the sun on top of a roof surrounded by trees

Sustainability

Rooted in Sustainability. We're Proud to be Carbon Neutral Certified.

     Excellent  
     Based on 21 reviews 
    
 
 
   
 
 
        
   alasdair 
 02/05/2024
 
 
  Friendly, knowlegeable, reliable
  
 
       
   Linda Wolak 
 27/03/2024
 
 
  Have used Willows Alexander Garden, for maintaining my garden for a long time now. Always reliable and attend regularly on a fortnightly basis.  Very knowledgeable and  able to offer advice re planting ect when ever the need arises.
  
 
       
   Angel Mawlabaux 
 11/03/2024
 
 
  Excellent service, did a fantastic job, I'm very happy!
  
 
       
   Sian Kennell 
 08/03/2024
 
 
  What a great service all round I received from the team at Willow Alexander.  Dean & Harry were brilliant.  Very friendly, polite and professional. Leaving me with a great new fence panel and post and no mess at all.  Would thoroughly recommend Willow Alexander and won’t hesitate to use them in the future.
  
 
       
   Thomas Hill 
 07/02/2024
 
 
  Excellent from start to finish. Communications were great, the quote was fair and they stuck to it, the guys who did the work were friendly, totally competent, quick but not rushed - and the quality of the work was perfect. It was a small job but a bit awkward and they nailed it. Thank you!!
  
 
       
   Victoria Maxwell 
 27/01/2024
 
 
  Great team
  
 
       
   Barbara Desborough 
 04/12/2023
 
 
  Brilliant gardeners . Have some lovely comments from friends . We would struggle to keep the garden looking this good without them . They made a huge difference in a relatively short time for our wedding anniversary .
  
 
       
   Raniaa Khan 
 15/11/2023
 
 
  Thank you for the fantastic service today the team was brilliant we are so impressed with how quickly and neatly everything was done!
  
 
       
   adeleke adeogun 
 10/11/2023
 
 
  The team arrived on time and did perfect job, I will surely recommend.