A member of the Willow Alexander Gardens team removing excess grass around a stone tile in a garden
A Willow Alexander Gardens team member using a leaf blower in a garden
Garden Restoration team working in a Garden
A member of the Willow Alexander Gardens team mowing the lawn
The Willow Alexander Garden maintenance team tending to a garden for a job


REUSE, RECYCLE AND RESTORE.

If you’re garden has run away with itself recently and you’re in need of a team of expert gardeners to get it back into shape – Willow Alexander Gardens’ garden tidy service is for you. Our team will arrive in uniform with all the battery-operated tools needed to complete the job. From weeding, lawn mowing and hedge trimming to licensed green waste clearance we can bring your piece of earth back to life!

You can call us or book and manage your garden tidy online.

Following your garden tidy and clearance, if your waste can be REUSED, RECYCLED OR RESTORED then it will be, as this service is designed to revitalise your outside space while creating the least impact on the environment.

It will allow you to maximise what you already have without incurring the potentially hefty price tag of a total garden redesign, and can be a great future investment.

If you decide to go down this route, our team will work with you to understand how you can use your space better, and help to bring it back to its former glory.

A ShaikhA Shaikh
20:35 22 May 24
Summary:My advice is to proceed with caution. Expensive, a lot of talk, sadly not back up with a lot of substance. Hit and miss gardeners. Poor customer service, little acknowledgement or empathy when customers are unhappy with service.Here’s a more detailed review below:Booking:- We were impressed by initial consultation with Alex, who appeared to have a lot of knowledge and ideas. However, it went downhill from there….- Strangely we were quoted different prices for a day job, was first quoted £770 for a 3 person team, and then over £1000 and when questioned, why the difference - I was told the quote was from a while ago, although the two quotes were 1 week apart. Maybe there was some logic to the calculations but the numbers appeared to be plucked from thin air with random “discounts applied”.In the end, we agreed to go with a 2-person team for £770 for the day, although it was more expensive than other companies inquired into, we thought they’d be able to deliver based on Alex’s initial consultation and hoping the other gardeners would have similar knowledge. Oh how we were wrong - they have a big team but it really depends on who they send on the day.On the day:- One of the gardeners was great, however the other gardener, who they’ve now shared was a trainee gardener, appeared uninterested and stood around, not doing much the majority of the day. He shared he hated his job, suffering from hay fever and wasn’t motivated to actually do any work and at times, was seen just sitting in the car on his phone.As a result, this impacted what was achieved on the day. However Willow Alexander are unable to acknowledge this, instead deflect to write about how the priorities changed in the day. All we had done was switch the order of task 3 and 4 around, regardless the team said they wouldn’t get around to doing those tasks anyways, so it made no difference.At the start of the day, we were assured by the team lead that the first two tasks on priority list “would definitely be done”. However, this was not the case. Only half of the first and second task was done.Handling of the complaint/customer service:What’s disappointing is Willow Alexander are not able to acknowledge this, and insist we are “happy” with the results. We most certainly are not and furthermore deflectI’ve waited a few weeks to write this review to give Willow Alexander the opportunity to address the complaint. However, since making the complaint we haven’t been able to speak to anyone directly and have been waiting weeks for management to give us a call, despite multiple chase ups.We’ve asked for partial refund, given we paid £770 for effectively a 1 person team, instead of 2 and all that was offered via email is 15% discount for a future service, however rest assured, we won’t be using them again.Overall, the results were nothing special, expensive and overall service was disappointing.
Robert GschielRobert Gschiel
15:45 10 May 24
alasdairalasdair
18:02 02 May 24
Friendly, knowlegeable, reliable
Angel MawlabauxAngel Mawlabaux
13:36 11 Mar 24
Excellent service, did a fantastic job, I'm very happy!
Sian KennellSian Kennell
16:13 08 Mar 24
What a great service all round I received from the team at Willow Alexander. Dean & Harry were brilliant. Very friendly, polite and professional. Leaving me with a great new fence panel and post and no mess at all. Would thoroughly recommend Willow Alexander and won’t hesitate to use them in the future.
Thomas HillThomas Hill
08:11 07 Feb 24
Excellent from start to finish. Communications were great, the quote was fair and they stuck to it, the guys who did the work were friendly, totally competent, quick but not rushed - and the quality of the work was perfect. It was a small job but a bit awkward and they nailed it. Thank you!!
Jason RyderJason Ryder
09:26 05 Jan 24
Barbara DesboroughBarbara Desborough
22:32 04 Dec 23
Brilliant gardeners . Have some lovely comments from friends . We would struggle to keep the garden looking this good without them . They made a huge difference in a relatively short time for our wedding anniversary .
Raniaa KhanRaniaa Khan
16:37 15 Nov 23
Thank you for the fantastic service today the team was brilliant we are so impressed with how quickly and neatly everything was done!
adeleke adeogunadeleke adeogun
22:42 10 Nov 23
The team arrived on time and did perfect job, I will surely recommend.
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SO, WHAT’S INVOLVED?

A member of the Willow Alexander Gardens team using their hedge trimmer to shape up a hedge
Restored garden wall
Beautiful restored gardens gallery image - 1
A Willow Alexander Gardens team member trimming a garden
A Willow Alexander Gardens team member using a leaf blower in a garden
A member of the Willow Alexander Gardens team removing excess grass around a stone tile in a garden
The Willow Alexander Garden maintenance team tending to a garden for a job

Think of it as a full facelift for your garden.

We revitalise and revamp every aspect of your outdoor space. Depending on the size of your garden and the work involved, this is a project that can take between 2-6 days – although it can take longer.

From first site inspection to the big day, our office team will walk you through the steps and give you a breakdown of materials and costs involved.

Book now
A modern patio with outdoor furniture surrounded by climbing plants

Specialist build

Garden build

We have a specialist in-house team of hard landscapers that bring our designs to life who also offer an array of specialist independent services.

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My planting plans

My planting plans

Our bespoke planting plan service to aid you in installing you own planting scheme.

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Modern paved garden with strategically placed plants in raised borders

My garden designer

Garden stylist

Need some inspiration for your garden? Our team is on hand to deliver full garden design concept plans.

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A colourful Vertical Garden full of purple and white plants

Plant box vertical garden installation

Growing revolution

We are delighted to be partners with Plant Box to deliver the very best in sustainable vertical wall gardens.

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alasdair
alasdair
02/05/2024
Friendly, knowlegeable, reliable
Linda Wolak
Linda Wolak
27/03/2024
Have used Willows Alexander Garden, for maintaining my garden for a long time now. Always reliable and attend regularly on a fortnightly basis. Very knowledgeable and able to offer advice re planting ect when ever the need arises.
Angel Mawlabaux
Angel Mawlabaux
11/03/2024
Excellent service, did a fantastic job, I'm very happy!
Sian Kennell
Sian Kennell
08/03/2024
What a great service all round I received from the team at Willow Alexander. Dean & Harry were brilliant. Very friendly, polite and professional. Leaving me with a great new fence panel and post and no mess at all. Would thoroughly recommend Willow Alexander and won’t hesitate to use them in the future.
Thomas Hill
Thomas Hill
07/02/2024
Excellent from start to finish. Communications were great, the quote was fair and they stuck to it, the guys who did the work were friendly, totally competent, quick but not rushed - and the quality of the work was perfect. It was a small job but a bit awkward and they nailed it. Thank you!!
Victoria Maxwell
Victoria Maxwell
27/01/2024
Great team
Barbara Desborough
Barbara Desborough
04/12/2023
Brilliant gardeners . Have some lovely comments from friends . We would struggle to keep the garden looking this good without them . They made a huge difference in a relatively short time for our wedding anniversary .
Raniaa Khan
Raniaa Khan
15/11/2023
Thank you for the fantastic service today the team was brilliant we are so impressed with how quickly and neatly everything was done!
adeleke adeogun
adeleke adeogun
10/11/2023
The team arrived on time and did perfect job, I will surely recommend.

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